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FMCG Direct

A/B test

Thirteen campaigns,
run both ways.

FMCG, a Deluxe Company, is the leading provider of direct mail marketing for financial institutions, and already used a range of foundational SMB data sources. It ran an A/B test: campaigns targeted with Enigma's revenue and processing-volume data against campaigns targeted solely on traditional providers. Thirteen campaigns, five institutions, three products — Enigma won every one.

Enigma + FMCG Direct — 13 campaigns, 5 financial institutions, 3 products

Customer
FMCG, a Deluxe Company
Industry
Direct mail marketing for financial institutions
Test design
A/B — Enigma data vs. traditional providers
Headline result
Up to 380% conversion lift
The inside of a mail processing facility, sorting machinery and trays of envelopes receding to a vanishing point, two workers at distance for scale
Every tray here costs money to fill. A closed business is the same postage as an open one.synthetic render

13

marketing campaigns in the test

5

financial institutions on whose behalf they ran

3

financial products: merchant services, lending, banking

380%

highest conversion lift measured, in business lending

Source: Improving Audience Targeting with Enigma Data, enigma.com. Conversion measured as new accounts created.

01

The hypothesis

Segment on what a business actually processes.

FMCG hypothesized that it could boost campaign ROI by segmenting and targeting businesses more precisely on revenues and processing volumes. Doing that required a new data source — the foundational, well-known SMB datasets it already used didn't carry those signals.

The test compared targeting campaigns built on Enigma's revenue and processing-volume data against targeting based solely on data from traditional providers.

It spanned 13 different marketing campaigns on behalf of 5 financial institutions, across 3 financial products: merchant services, business lending and business banking. Conversion was measured as new accounts created.

02

The results

Every client, every product, a lift.

In merchant services, FMCG used Enigma Merchant Transactions Data to identify businesses already processing cards, understand the amount of transactions, and differentiate e-commerce from in-person volume.

In business lending, the same data assessed revenue stability, ability to pay, and existing debt load — the segment that produced the single largest lift in the test, at 380%.

For broad new-business acquisition, Enigma data validated business activity, cross-verified revenue assumptions and calibrated profitability potential. Lifts were smaller here but consistent across all four clients.

Campaign 1 — Merchant services: acquire new merchant services relationships

ClientConversion lift with Enigma data
Client 1 — super-regional bank160%
Client 2 — regional bank165%
Client 3 — super-regional bank295%
Client 4 — regional bank290%

Campaign 2 — Business lending: acquire new business lending relationships

ClientConversion lift with Enigma data
Client 1 — super-regional bank380%
Client 2 — regional bank290%
Client 3 — super-regional bank85%
Client 4 — regional bank75%
Client 5 — super-regional bank90%

Campaign 3 — New business relationships, broadly

ClientConversion lift with Enigma data
Client 1 — regional bank55%
Client 2 — super-regional bank45%
Client 3 — regional bank55%
Client 4 — super-regional bank45%

Also in production

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